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How to do a backorder

Published by owen on November 9, 2011

We have a fairly simple backorder system in OMINS.

The orders  printed today are intended to ship today but at the time of dispatch, if I realize that I do not have a stock of this product but I know that I am getting shipment of this product in two days and stock will be updated.

Following steps would be taken in this case:

Search all the orders for this product by exact id.

backorder-01
(click to enlarge)

 

Then communicate with customers and if they agree to hold on for a few more days, change the status of these yet-to-be-sent orders to  “backorder”.

backorder-02
(click to enlarge)
——————————————————————-
backorder-03
(click to enlarge)

 

So I want to just pause this order and see it later when I get the stock.  I will change the status to backorder and save it.  That’s all.  I can see all of my order having status “backorder”  from invoice page just select backorder from status section and hit  search.

 

Now after couple of days, when I get the product, I will search all backorders for this product by product ID.

backorder-04
(click to enlarge)

 

And ship them as ususal

 

Video description of the process.

here is a short screencast on how to use it:

backorder screencast

shows a screencast of how to do a backorder

This post is also available in: Chinese (Simplified)

Posted in Order processing Tagged invoices, Omins
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